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Terms & Conditions
Terms and Conditions
These terms and conditions apply to your use of the storesksa.com website or MyServices Mobile Application.
By using my Services website or application, you agree to be bound by these Terms and Conditions. If you do not agree to the terms and conditions, you must not use the website or application.
My services website and application are a platform that facilitates communication between the seller, the buyer and the delivery representative, and accordingly, the management of my services does not bear any responsibility for a problem that occurs between one of the three parties (the seller, the buyer and the delivery representative), each party must make sure before executing any payment or receiving a product or others.
We reserve the right to change the terms and conditions from time to time and you should review these terms and conditions periodically. We do not have to contact you or notify you of any changes to the Terms and Conditions. Your continued use of my services site or my services application constitutes acceptance of the terms and conditions applicable at the time of your use of the site.
- The user or customer may not use this website, my services application or their services in any of the following ways:
- Violate any applicable local, national or international laws or regulations.
- fraud, or has any fraudulent effect or purpose.
- Use or advertise the site or its services for the purpose of harm – or attempt to harm others in any way.
- To send – or direct – any unauthorized or unsolicited advertising or promotional material or any other similar form of solicitation (spam or unsolicited messages).
- Provides advertisements that contain harmful viruses, spyware, or any other harmful code, or knowingly breaches or circumvents any security measure of any program.
- Credibility must be adhered to in all data of the advertisement added (advertisement title, ad text, country, contact numbers, …. etc.)
- The customer or the advertiser has no right to demand a refund of money or anything related to the advertisement in case of violation of the terms and conditions.
- The customer or the advertiser is not entitled to demand a refund if the required advertising campaign has started.
Additional Terms and Conditions for Advertising and Display of Products and Services
- The customer, advertiser, seller or representative may not use our services in any of the following ways:
- Violate any applicable local, national or international laws or regulations.
- fraud, or has any fraudulent effect or purpose.
- Exploiting our services or advertising for the purpose of harm – or attempting to harm others in any way.
- To send – or direct – any unauthorized or unsolicited advertising or promotional material or other similar solicitation.
- Providing advertisements containing harmful viruses, spyware or any other harmful code, or knowingly breaching or circumventing any security measure of any program or client.
- Credibility must be adhered to in all advertising data and customer, seller or representative data (advertisement title, ad text, country, contact numbers, product information….etc)
- No customer or advertiser has the right to display or advertise any commodity that is not allowed to be traded in the markets of any country according to the regulations and regulations issued by any officials in that country and all relevant government departments, including but not limited to:
- Medicines and preparations not licensed by the Authority of Health.
- Explosive materials and firearms.
- Animals Domestic and terrestrial living organisms, birds or their members.
- Religiously illegal goods.
- Spirits, liquor, intoxicants, tobacco of all kinds, and narcotic drugs.
- Pirated and non-original software and CDs.
- Porn videos and any porn related software.
- Materials prohibited by law.
- Products of illegal animal origin.
- Registered National Historic Documents and Artifacts.
- Bonds, including stocks, Sukuk, customs bonds, or any financial instruments.
- Services and general advertisements for websites or companies.
- Artifacts and art treasures as stipulated in the laws.
- Any counterfeit, non-original, damaged, counterfeit, invalid goods, or that through their use may cause harm to users of another site in their interests and health.
- Any goods that have been officially or unofficially announced by any relevant government agency in any country that they are not allowed to be sold, imported or used, whether before or after displaying them on the site, application or electronic advertisements, and the site and application management has the right not to allow them to be displayed even if they are At the seller’s responsibility.
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Registration Terms
- You are entitled to register as a buyer or seller and benefit from the services if you meet the following eligibility criteria:
- For buyers:
- You are of legal age to be able to purchase Products in your country of residence.
- To be able to provide an address in your country for delivery of products.
- For sellers:
- Have a business registered in accordance with the laws of your country.
- Have a valid commercial license.
- That you provide evidence of the authorization of individuals registering with or using the site.
- Submit proof of identity to the authorized person.
- Provide supporting bank statements.
- You acknowledge and agree that some additional requirements may apply to certain categories of Products.
- For buyers:
- To register on the site, we will need to provide some information, and your registration on the site will not be accepted if the necessary information is not provided to us. We reserve the right to refuse any registration without giving reasons. We may also carry out the necessary checks to verify your identity and registration requirements.
- Once you have successfully completed your registration, your registration will continue for an indefinite period subject to possible suspension or cancellation in accordance with Clause 6 of these Terms of Use.
- You are entitled to register as a buyer or seller and benefit from the services if you meet the following eligibility criteria:
- Your obligations
- When you use or access the Services, you agree to the following:
- Your responsibility to maintain privacy and to limit access to and use of your account and password, and agree to be responsible for all activities that occur under your account and password.
- Agree to notify us immediately of any unauthorized use of your password or account or any other breach of the Site’s Safe Use Standards.
- Provide complete, true, accurate and current information about yourself and your use of the Services as specified by us.
- Not to disclose to third parties (except as required or specified by us) the User Information provided to you.
- Cooperate with requests from us for additional information regarding your eligibility and use of our services.
- When you use or access the Services, you agree that you will not:
- Post, include or upload any inappropriate or prohibited content or material on my Services website or application, including:
- Content or material that is morally or religiously inappropriate in any way.
- Content or materials that do not comply with local law, rules, morals, values, morals and traditions.
- Content or material that may threaten national security.
- Content or materials that may promote or fall into gambling.
- Securities, including shares, bonds, sukuk, or any other securities or any of the assets.
- Living or dead creatures and/or any part of any animal that has been kept or preserved by any artificial or natural means.
- None of the weapons.
- Wine, tobacco products, narcotics, psychotropic substances, hypnotic substances, intoxicants of any kind, and medical drugs.
- To the best of your knowledge, material that is defective, false, damaged, misleading, or otherwise could cause harm when used normally for the benefit or health of another user of the Website.
- Coupons are not transferable.
- Chemicals.
- Post material to which you are not entitled to share the link or to include.
- Posting counterfeit or plagiarized material.
- breach or circumvent the law, or breach any third party rights, our regulations or policies, or breach decisions about the status of your account;
- Use the Services if you no longer meet the eligibility criteria, are unable to enter into legally binding contracts, or your account has been suspended temporarily or indefinitely.
- Not paying you for products you have purchased, unless there is a legal reason to do so in any of our policies.
- Not to deliver to customers the products you have sold (if applicable), unless there is a legal reason to support your position and is stated in any of our policies.
- Use the contact information provided to you during the transaction through the Site to attempt to increase your sales outside the Site or through other sites.
- Manipulating the price of any products.
- Interfering with other users’ lists.
- Take any action that would reduce the evaluation of the site or the application and the rating systems.
- Post false, inaccurate, misleading, deceptive, defamatory or similar content.
- Transfer your account to another party without our prior written consent.
- Post unsolicited messages or electronic communications or the like.
- Spread viruses or other technologies that may harm our Services or the interests or property of other users.
- to break:
- Laws of copyright, trademark, patent, morals, advertising, database, and/or any other intellectual property rights (collectively, “Intellectual Property Rights” ) that relate to or are licensed to us.
- Any intellectual property rights relating to third parties.
- Collecting users’ information without their consent.
- or circumvent any of the technical procedures we use to provide the Services.
- Post, include or upload any inappropriate or prohibited content or material on my Services website or application, including:
- When you use or access the Services, you agree to the following:
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intellectual property rights
- Except for rights expressly granted in accordance with these Terms of Use:
- All content on the Site is our property or the property of our licensors, including but not limited to text, graphics, logos, images, audio clips, digital downloads and software. We (or our licensors, as the case may be) reserve all right, title and interest in and to the Site and the Services, including, without limitation, all intellectual property rights contained in these Terms of Use.
- Also, all rights, title and interest in any information, materials or other content that you provide through your use of the Services as well as all of your intellectual property rights contained in these Terms of Use shall become our property.
- You agree that you may not use our Trademarks without our prior written consent.
- All rights not expressly granted to you in these Terms of Use are reserved to us or our licensors.
- Except for rights expressly granted in accordance with these Terms of Use:
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Warranties, covenants and representations
- You warrant, represent and warrant that:
- Full compliance to continue to operate in accordance with applicable laws, regulations, and regulations, including but not limited to compliance with legislation relating to privacy laws and content regulation.
- You have full authority to contract under these Terms of Use, and your performance of your obligation under these Terms of Use does not conflict with:
- any laws, rules, regulations or governmental guidelines to which you are subject.
- any of the other agreements to which you are a party or to which you are bound by.
- If you create or use an account on behalf of a business, you are authorized to act on behalf of that business and warrant that it complies with these Terms of Use. This account is owned and managed by this company.
- You own or are authorized to grant the rights and licenses you have granted to us under these Terms of Use.
- Any content that you provide as part of your use of the Services and of any products you list, does not infringe the rights of third parties anywhere around the world, including but not limited to any intellectual property rights (whether registered or not).
- THE SERVICES ARE PROVIDED TO YOU “AS IS” WITHOUT WARRANTIES, REPRESENTATIONS OR REPRESENTATIONS. WE DISCLAIM ALL WARRANTIES, REPRESENTATIONS OR REPRESENTATIONS OF ALL FORMS, WHETHER EXPRESS, IMPLIED OR ADDITIONAL, INCLUDING BUT NOT LIMITED TO ALL WARRANTIES, REPRESENTATIONS OR REPRESENTATIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR OR GENERAL PURPOSE, OR NON-INFRINGEMENT OR BREACH OF RIGHTS OR Our services are safe, free from defects, will operate without failure, will be provided in a timely manner or generally.
- Furthermore, although we try to be as accurate as possible, we do not guarantee that product specifications or any other content of any Service will be accurate, complete, reliable, current or error-free. In addition – and based on your being a buyer – you agree that we are not responsible for examining or testing the listings or the content of the services provided by us or by third parties, and that you will not attempt to make us responsible for any errors or defects in any of the listings. As a seller you are responsible for reviewing the accuracy of the content on your listings and you will not attempt to hold us or the content/brochure providers responsible for errors or inaccuracies.
- You warrant, represent and warrant that:
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Liability and compensation
- Nothing in these Terms of Use shall limit or exempt the liability of any of the parties (seller, buyer, representative, delivery representative, etc.) for:
- Fraud, including fraud, by such party.
- Death or personal injury as a result of this party’s negligence.
- Any of the other responsibilities that cannot be limited or waived in accordance with applicable law.
- In no event shall we, our parent company, our subsidiaries, affiliates, directors, directors, officers, agents, employees, suppliers, subcontractors or licensors, whether based on a claim, claim in contract, tort, negligence, breach of statutory duty or breach of these Terms of Use, be liable for any private action loss of profit, loss of data or information, business failure, financial loss, or any special, indirect or incidental damages even if we, our affiliates, directors, officers, agents, employees, licensors, suppliers or subcontractors have been advised of the possibility of such damages.
- In addition to the extent permitted by applicable law, we (including, our parent company, subsidiaries, affiliates, directors, officers, agents, employees, suppliers, subcontractors or licensors) will not be liable, and you acknowledge that you will not You place us responsible for any damage or loss arising directly or indirectly from:
- Content or other information you provide when you use the Services.
- Your use of or inability to use the Services.
- pricing, shipping, coordination, or any of the instructions provided by us.
- Delays or interruptions in the provision of services.
- Viruses or other malware found by accessing the Services.
- Service errors, malfunctions, or inaccuracies in any way.
- Damage to your device through the use of products sold on the Site or through our Services.
- Content or the actions or inactions of third parties who use our Services.
- Comment or other actions we take in connection with your use of the Services.
- How long or how long your listings appear in search results.
- Your need to modify practices, content or behavior or your loss or inability to do business as a result of changes to these Terms of Use.
- You agree to indemnify and hold us, including to indemnify and hold us, our parent company, its affiliates, subsidiaries, directors, officers, agents, employees, suppliers, subcontractors and licensors of our company or our parent company, subsidiaries and affiliates from and against any losses, damages and expenses (including legal fees and attorneys’ fees) (“Claims”) arising from:
- Any claims or demands made by third parties as a result of your use of the Services.
- Violate any of the provisions of these Terms of Use, including without limitation any of the warranties, representations, and representations.
- Violate any applicable laws, including but not limited to data protection laws or anti-spam laws.
- The manner in which you use our Services, including but not limited to the content you post, the products you list or your trademarks that infringe any intellectual property rights of others or your content is slanderous, slanderous, defamatory or otherwise infringing Other rights (including privacy rights) of third parties (including other users of the Sites).
- Nothing in these Terms of Use shall limit or exempt the liability of any of the parties (seller, buyer, representative, delivery representative, etc.) for:
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Suspension, termination or cancellation
- Without prejudice to any of your rights or remedies or without any liability to you, we may limit, suspend or withdraw your access to or use of the Services, cancel an order for any Products and/or delete Content provided by you in our sole discretion. For the avoidance of doubt, any amounts paid and received by us in connection with a canceled product order will be refunded.
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Report a violation of the terms of use:
- We are committed to ensuring that the products and content on the Site comply with these Terms of Use. If the content provided does not comply with these Terms of Use please notify us and we will investigate the matter.
Additional Terms and Conditions for Seller’s Prohibited Activities and Operations
General guidelines:
The following guidelines apply to sellers of both products and services. For product or service guidelines, please see the information that follows this section.
Products prices:
The merchant (seller) must add value-added tax to all displayed prices, and the advertised price for any product is inclusive of tax.
Attempts to convert transactions or buyers:
Any attempt to circumvent the specific procedures for selling on my Services or diverting users of my Services to another website or sale is prohibited. The display of any advertisements, marketing messages (special offers) or “invitations to operations” that induce, direct or encourage users of my Services to leave the Site of my Services are specifically prohibited. Prohibited activities include:
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- The use of email is intended to divert customers away from the sale on my Services.
- Include hyperlinks (internet links), URLs or web addresses in seller-generated confirmation emails or any product/offer description fields that are intended to divert customers away from a sale on my Services.
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Unauthorized or inappropriate business names:
Your business name (the name that identifies your business entity on My Services) must be a name that meets the following specifications: accurately identifies your business, is not misleading, and you have the right to use it (which means it can’t tag anyone or otherwise infringe another form of trademark or intellectual property right of any person). In addition, you cannot use a business name that has an email suffix such as .com, .net, .biz, etc.
Inappropriate email communications:
Unsolicited emails to customers of my Services (not necessary for order shipment and not related to customer service) and emails associated with marketing communications of any kind are prohibited.
Proper handling of customer phone numbers:
My services provide access to customer phone numbers for professional sellers who ship their own orders so that they can meet the shipping label requirements of the carriers. If you receive such customer information, you are required to comply with the policy for maintaining personal information of my services customers which can be found in our seller agreement.
Please review the policy and guidelines below to ensure that customers’ phone numbers are used correctly.
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- Proper handling of customer phone numbers:
- Label printing to comply with carrier requirements.
- Get rid of customer phone number data that you keep after processing customer orders.
- Monitor who has access to customer phone numbers in your organization, as it is your responsibility to protect this data.
- Proper handling of customer phone numbers:
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- Improper handling of customer phone numbers:
- It is never allowed to contact the customer using his phone number. To communicate with the customer about his orders, the message service between the buyer and the seller should be used only. For more information, please see the Frequently Asked Questions about the messaging service between buyer and seller.
- Customer phone information may never be shared with a third party.
- Customer information of any kind, including phone numbers, may never be taken out of the message service between Buyer and Seller.
- Improper handling of customer phone numbers:
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Direct email addresses:
Buyers and Sellers can communicate with each other via the Buyer-Seller messaging service in which unique email addresses generated through my Services are assigned to each of the parties. Sellers are prohibited from providing direct email addresses not created through the Services on the Services Site or through messaging in the Message Service between the Buyer and Seller.
Submitting notices of infringement as an agent or body to protect the trademark
My Services understands that many trademark owners may choose to act on behalf of trademark protection authorities or their agents in reporting intellectual property rights infringement, and accept submissions from authorized agents. However, my Services do not allow individuals with active Selling Accounts to submit infringement notices as a trademark agent in the event that they benefit by providing those notices in connection with their Selling Account (for example, by removing competitor offerings). The selling account of any person providing notices as an agent for the benefit of such notices in connection with their status as a seller may be suspended.
Abuse of Selling Service on My Services:
All sellers can access Sell My Services. If a vendor frequently uploads excessive amounts of data, or otherwise uses the Service in an excessive or unreasonable manner, it could impose a disproportionate load on the Site and impede the ability of other vendors to easily access and use the Service. If the Selling Service is abused on my Services or is used in an excessive or unreasonable manner, My Services may in its sole discretion restrict or block access to product uploads or any other functionality that is subject to abuse until you stop abusing it.
Abuse case management on my services or threaten employees on my services
Seller Support Services may be used in the event of an inquiry or issues with a Seller account with my Services and you have the ability to already assess the quality of support provided by our Seller Support Partners to help us continue to improve. Misuse of this function is prohibited. We measure the performance of our employees with high quality standards in order to be able to provide you with the best possible customer service and we also expect sellers to have a professional manner of communication and fair evaluation to our customers and employees.
Misuse of ratings by rating, rating or opinions:
Any attempt to exploit ratings, ratings or opinions is prohibited.
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- Ratings and Ratings: Ratings and ratings features allow buyers to rate the overall performance of the seller, which helps sellers gain a good reputation in the marketplace for my services. You may not post an offensive or inappropriate evaluation, or mention personal information about a partner in a business transaction. This also includes posting reviews or ratings for your account. A rating can be requested from the Buyer but no incentive can be paid or offered to the Buyer either to submit the rating or to remove it. In addition to the above, posting reviews impersonating third parties or for commercial purposes is strictly prohibited.
- Opinions: Opinions are important to the marketplace for selling my services, as they serve as a forum for positive and negative evaluation of the specifics of products and services and the experiences of the feedback providers. Reviews cannot be written for products or services in which you have a financial interest, including reviews for products or services sold by you or a competitor. In addition, it cannot offer compensation for the opinion (including free or discounted products). Feedback requests that encourage only positive feedback or offer compensation are prohibited. You cannot ask the buyer to edit or remove the opinion.
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Upload product images showing inappropriate generic products:
Uploading images of products that display the trademark in a temporary or non-permanent manner (such as on a product label or packaging, etc.) where the product is a generic product without a permanent trademark representing your own brand is prohibited. My Services reserves the right to remove, block or modify images of products that violate this prohibition.
Create product detail page iterations:
It is prohibited to create a product detail page for a product already in my catalog of services.
Create separate offers:
Sellers cannot create separate offers for exact copies of the same product. Showing the same product individually multiple times is confusing for buyers and frustrating for other sellers. Sellers must use the Quantity field to display multiple versions of the same product, and display separately only if the same product is displayed in different states.
Abuse of search and browsing:
When customers use the browsing engine and search structure of my Services, they are expected to see relevant and accurate results. Therefore, any attempt to exploit your search and browsing experience is prohibited. Prohibited behaviors include, but are not limited to:
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- Artificial simulation of visitor traffic (through internet bots, paying to click on natural search results, etc.).
- Providing misleading or irrelevant catalog information (title, POIs, description, spin-offs, keywords, etc.).
- Add product identification numbers (brand names, product names, ASINs, etc.), even if they are your own, to the attributes of the hidden keywords.
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For more context and guidelines, see Optimizing offers for search.
Price manipulation after transactions:
Any attempt to increase the discount price of the product after the transaction has been completed is prohibited.
View prohibited products:
The sale of parts or products derived from whale, dolphin, porpoise, shark, elephant (including elephant ivory) or other endangered plants or animals is prohibited under the regulations.
Special conditions for delivery agents
Entitlement to services
You represent and warrant that:
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- Your use of the services of my services site or application has never been disabled or prevented from using them at any time.
- You have full power and authority to contract and that you will not be in breach of any law or contract.
- You are not a competitor to my services site or application, and you do not offer any competing product to the services provided on my services site or application.
- You are an independent party and do not act as an agent, representative, distributor or partner of my Services website or application. You may not, directly or indirectly, represent yourself as a representative of the Services site or application or act in a manner that may carry or create obligations without the prior written consent of the Services site or application. If consent is granted, your action limits are limited to actions that allow you to carry out the service provided. You also have no right to make any offers to users on behalf of my Services website or application, and you acknowledge that your breach of this provision will make you fully responsible for all obligations arising from such breach and subject you to criminal prosecution and ban from your use of the Platform.
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COMMITMENTS AND WARRANTIES
You represent and warrant that you will:
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- Comply with all applicable laws and regulations in your country.
- Provide correct and accurate information to the administration of my services website and application and update it periodically.
- Review and comply with any notices sent through the Services website or application in connection with your use of the Service provided by the Services website or application.
- You will not duplicate, sublicense, issue, publish, transfer, distribute, perform, offer, sell or re-categorize the Services of my Services website or application, otherwise you will transfer or commercially exploit the Service, except as permitted under this contract.
- You will not use the information, content or any data you access or obtain through the services of the services of my services for any purpose other than for personal use and you will use the application and the service exclusively for your own purposes and will not sell them to any third party (including but not limited to provide any service to any other person).
- You will use the Service or Application for lawful purposes only, and you will not use the Services to send or store any illegal or fraudulent material.
- You are committed to adopting standards to maintain the safety of the products that are transported through your vehicle during delivery so that orders are delivered while they are in a sound health condition.
- You will not use the Service or Application to cause harm, inconvenience, or inconvenience to anyone.
- It will not impede the proper operation of my Services website or application.
- You will not attempt to harm the Service or the Site or Application of My Services in any way.
- You will not copy or distribute the Application or other content without the written permission of my Services website or application.
- You will keep your account password or any identification we provide to you and provide access to your account, securely and confidentially.
- You will provide us with all evidence that proves your identity at the discretion of the administration of my services website and application.
- The management of my services website or application has the right to refuse to provide the service or use the application without giving reasons .
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هل تريدون تسجيل نشاطكم التجاري في تطبيق ستورز؟
إذا كنتم بحاجة لمتجر إلكتروني متكامل يسهل عليكم إدارة عملكم التجاري، سواء كنتم محل تجاري أو من الأسر المنتجة أو مقدمي خدمات، حملوا تطبيق ستورز وسجلوا نشاطكم التجاري بكل سهولة ويسر
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